Did you lose your badge? Get a badge from a friend that has their name on it? Have some other badge-related issue? Come to Badge Services at Geekway HQ.

Badge Availability/Sell-Outs

Micro

Usually takes a few weeks to sell out

Mini

Usually sells out within an hour. Plan accordingly and set an alarm. 

Prime

Hotel Patron Badges will sell out fast, usually within an hour. Hotel space is limited, and these badges give priority access to booking a hotel room. 

Non-hotel Patron Badges last a bit longer.

Regular Badges will sell out, but usually not until March, so you have time to plan.

Badge Refunds

You can receive a full refund by using the link that is on your email receipt from your badge purchase. Please note: if you bought a T-shirt and T-shirt sales have ended you will not be able to process your own refund. Please send us an email to geekway@geekway.com. Refund deadlines will be specified in your registration emails.

Lost Badges

If you lose your badge, badge services can create a new badge for you. You will need proof that you are who you say you are — badge confirmation, ID, etc. Your lost badge will be deactivated, the barcode canceled from the system, and you will get a new badge with a new badge number. Your original door prize tag will still be valid, and you will not get a new one.

NOTICE: Play and Win plays on a lost badge are not eligible to win, and will not be transferred to the new badge. Play and Win plays on your replacement badge ARE eligible.

Badge Transfers

If your badge needs to be transferred to a new name, bring the badge and the attached tab (Geeklet) to Badge Services. Badge Services will create a new badge and tab for you. If the tab (Geeklet) is NOT present, we will not transfer the badge.

Lost Badges and Badge Transfers are both subject to a $5 convenience fee.