Did you lose your badge? Get a badge from a friend that has their name on it? Have some other badge-related issue? Come to Badge Services at Geekway HQ.

Badge Availability/Sell-Outs

Micro

Usually takes a few weeks to sell out

Mini

Usually sells out within an hour. Plan accordingly and set an alarm. 

Prime

Hotel Patron Badges will sell out fast, usually within an hour. Hotel space is limited, and these badges give priority access to booking a hotel room. 

Non-hotel Patron Badges last a bit longer.

Regular Badges will sell out, but usually not until March, so you have time to plan.

How to Pick Up Your Badge

At Geekway Prime and Geekway Mini, you will receive an email when you purchase your badge explaining where and when to pick up your badge. Generally speaking, you can pick up your badge starting at 8 am on Thursday morning for Prime, and at 10 am on Friday morning for Mini.

To pick up your badge, just go to the registration desk and bring a photo ID. Tabletop Events will send you a QR code to use for pickup — you do not need this, so don't worry about having it ready. Please note that at Mini, you are welcome to start playing in the gaming area as soon as it is available on Friday morning (usually 8 am, but see your confirmation email to be sure); but do make a point to get your badge as soon as possible once HQ is open.

Badge Refunds

You can receive a full refund by using the link that is on your email receipt from your badge purchase. Please note: if you bought a T-shirt and T-shirt sales have ended you will not be able to process your own refund. Please send us an email to geekway@geekway.com. Refund deadlines will be specified in your registration emails.

Lost Badges

If you lose your badge, badge services can create a new badge for you. You will need proof that you are who you say you are — badge confirmation, ID, etc. Your lost badge will be deactivated, the barcode canceled from the system, and you will get a new badge with a new badge number. Your original door prize tag will still be valid, and you will not get a new one.

NOTICE: Play and Win plays on a lost badge are not eligible to win, and will not be transferred to the new badge. Play and Win plays on your replacement badge ARE eligible.

Badge Transfers

Transferring badges. To transfer a badge to a different attendee, please send an email to badges@geekway.com. Include your name, the person's name and email (and optionally, pronouns) who the badge is being transferred to, and the badge number. Please also have the original badge holder send an email to the new badge recipient. The new badge recipient should bring a copy of that email to Geekway HQ to pick up the badge. Usually we won't need the email, but it helps if things go wrong to have confirmation from the person transferring the badge so we can sort out problems.

Lost Badges and Badge Transfers are both subject to a $5 convenience fee.